If you struggle to control mobility costs, you're not alone. Today's growing proliferation of laptops, smartphones and other mobile devices coupled with the increased dependence on the mobile workforce has made controlling mobility costs a top priority. According to Gartner, "for the average enterprise, [these] indirect costs may contribute 50 percent or more of the overall TCO [for PCs]."*
iPass service includes sophisticated capabilities that help you substantially reduce IT costs while providing end-user savings—even in the face of rising mobile complexity:
* Press Release, Gartner Says Effective Management Can Cut Total Cost of Ownership for Desktop PCs by 42 Percent. March 10, 2008.
The iPass Mobility Savings Calculator can reveal your true mobility costs—including those hidden in expense reports. Answer a few questions about your mobile workforce and discover how much you can save with a Unified Mobility Solution from iPass.
Challenge
Mobility costs are outpacing spending on network and telecom services. How can you keep mobile employees responsive and productive while still maintaining control over global access costs?
Solution
iPass helps you lower your connectivity bills with predictable flat-rate pricing. These flexible plans help you:
Save money by avoiding day passes and individual 3G subscriptions, where costs are often buried in expense reports.
Combine 3G and Wi-Fi into a single affordable package.
Gain attractive 3G pricing, with pooled megabytes that can be shared between users.
Use smartphones as companion devices without incurring additional costs.
Real-World Results
"iPass services have made a significant financial difference to FCI, and we continue to evaluate our iPass enterprise flat-rate pricing against the alternatives." —Scott McDonald, Chief Technology Officer, FCI
Challenge
Employees want to use the tools they know—including personal smartphones and other devices—to remain mobile and productive. And they want to charge the costs for these expensive individual service plans back to their companies. In addition, with each additional platform and connection type comes more complexity for IT staff that must provision, manage and support this diverse mobile population.
Solution
iPass Mobile Office gives employees the freedom to choose their preferred mobility platform, while providing cost controls and connectivity management. This versatile service supports today's widest breadth of mobile platforms, allowing you to:
Support iPhone, iPod touch, Nokia S60, Windows Mobile, Mac and Windows with one username and password across all of these devices.
Use iPass service on as many devices as you choose—without additional costs.
Simply, efficiently provision service to individual users or entire groups with only a few clicks of the mouse using the iPass Web Portal.
Outsource service and card provisioning and replacement for Mobile Broadband users.
Avoid costly integration with your existing corporate security products (VPNs, anti-virus software and personal firewalls).
Real-World Results
"iPass helped us provide a single pane of glass to our senior leaders and road warriors, while providing a common interface and reporting tools to our support staff." —Bernard Lannan, Chief Technology Officer, Air Force Materiel Command
Streamline Service Management and Help Desk Support
Challenge
Help desk costs comprise a major portion of supporting an enterprise mobility solution. Today, it costs between $12 and $20 for a Level-1 call center contact.
Solution
iPassConnect™ mobility manager simplifies the process of connecting to Wi-Fi hotspots—a primary cause of help desk calls. In addition, iPass simplifies use and lowers support costs by:
Integrating with your existing user database and eliminating the need for redundant management.
Eliminating the need to learn a second set of user credentials (employees use their existing corporate access password).
Accelerating help desk troubleshooting using iOQ Advanced Reporting.
Simplifying IT management with just one client to support and only one dashboard to interact with—regardless of whether users connect by 3G mobile broadband, Wi-Fi, Ethernet or even dial.
Real-World Results
"Before iPass, we had approximately 200 connectivity-related help desk calls per month. Today, we only receive about five calls per month related to connectivity." —Scott McDonald, Chief Technology Officer, FCI
Challenge
Today's workforce is incredibly diverse. A person's job function, frequency of travel, connectivity requirements and roaming geographies create unprecedented challenges in matching users with an appropriate, cost-effective mobility service.
Solution
iPass Mobile Office provides unmatched flexibility, allowing you to customize the best service for each user's mobility needs, while allowing them to choose their preferred devices and connection types:
Power business travelers spend at least one week a month traveling. iPass combines affordable Wi-Fi and 3G mobile broadband to give these users anytime, anywhere connectivity for effective decision support, real-time collaboration and instant responsiveness.
Occasional business travelers need an easy-to-use solution to minimize support costs. iPass service combines ease of use, flexible billing and service customization to keep this group mobile and productive—without requiring their own monthly service contract.
Remote power workers such as field sales and service personnel need affordable access as they visit customers, partners and suppliers within a single metro area. Flexible iPass Mobile Broadband plans for locally mobile workers provide a shared pool of megabytes, so companies can avoid overage charges that often occur with fixed-rate individual plans.
On-site occasional roamers sometimes work from another location. iPassConnect™ mobility manager gives these infrequent mobile users easy-to-locate-and-use Wi-Fi roaming with plenty of secure access points to choose from.
Real-World Results
"We were preparing a large RFP response. I was driving from Indianapolis to Detroit with two other members of our sales team. We were on a conference call with the customer who wanted some information immediately. I looked up the next town along our route and found a hotel with an iPass hotspot. We pulled off the highway, found the hotel, got a connection from the parking lot and sent off our documents in an email" —Mark Cooper, Vice President, Human Capital Solutions, Allegis Group
