Keeping workers mobile and productive requires multiple types of connectivity. In a single day, the same mobile user may connect at home, in the office, in a taxi, at a client site—and even from an airport or hotel—using a variety of access technologies. Smartphone users are creating new issues as many insist on using their personal devices for business connectivity. And fixed-broadband users in retail stores bring their own connectivity challenges: everything from deployment to service monitoring and support issues.
iPass offers connection management solutions to help your company:
Challenge
While a company's headquarters may be in Amsterdam, it may have sales offices in Dubai, Los Angeles, Tokyo and Sydney. This same company likely has customers and partners all over the world, too.
How can a company like this ensure that all its employees can seamlessly connect to one another and access corporate network resources from virtually anywhere—and do so in efficient and productivity-enhancing ways?
Solution
iPass is the solution of choice for many global companies. In fact, hundreds of Forbes® Global 2000 firms rely on iPass services to empower their remote and mobile workers:
More than 100,000 Wi-Fi hotspot and Ethernet hotel broadband locations in over 85 countries.
Access at more than 450 airports, including more than 80 of the top 100 busiest airports by passenger volume, and at more than 22,000 hotels and conference venues around the world.
Support for today's wide array of mobile platforms, including iPhone, iPod touch, Nokia S60, Windows Mobile, as well as Mac and Windows laptops.
Mobile broadband providers in the U.S., UK, Netherlands, Sweden and Denmark, Hong Kong, China, Singapore, Japan and other countries.
Thousands of dial access points in more than 150 countries.
Single sourcing to simplify everything from configuration and deployment of iPass services to maintenance, billing and support.
Real-World Results
"Our users love the iPass service. No matter where they are, there's almost always a connection available. It's more reliable than most hotel services—and less expensive as well." —Fayez Mikhail, UCN IT Manager
Challenge
Your global workforce is mobile and increasingly using multiple connection types, including public and corporate 3G mobile broadband, Wi-Fi, hotel Ethernet and dial-up. And your mobile workforce is increasingly using smartphones for both personal and business use, creating potential security and cost-management issues. Each connection method comes with its own assortment of interfaces, vendors, pricing plans and support challenges, which combined, directly affect corporate profitability:
Solution
The iPass Mobile Office service offers your company a comprehensive array of connection management benefits:
The iPassConnect™ mobility manager provides a unified login and consistent user experience—regardless of whether users connect over wired or wireless links at home, in the office or on the road.
iPass Mobile Office service supports today's broadest array of laptop and smartphone platforms, including iPhone, iPod touch, Nokia S60, Windows Mobile, Mac and Windows.
The world's largest global broadband roaming network ensures simple, secure access at more than 100,000 Wi-Fi hotspot, hotel Ethernet, 3G mobile broadband (across three continents) and dial-up connections in over 150 countries.
With enterprise flat-rate pricing, the company's remote access costs become predictable, eliminating the risk of soaring connectivity expenses.
Real-World Results
"iPass helped us provide a single pane of glass to our senior leaders and road warriors, while providing a common interface and reporting tools to our support staff." —Bernard Lannan, Chief Technology Officer, AFMC
"iPass gives me access to multiple wired and wireless connection options with relative ease. If you look at what hotels charge for by-the-drink Internet access, iPass is a huge cost saver. It's also a huge convenience." —Mark Cooper, Vice President, Human Capital Solutions, Allegis Group
Challenge
Enabling workplace flexibility—a popular, often necessary initiative in companies today—presents tough new challenges:
IT staff must manage multiple vendor relationships to provision home broadband service across multiple cable and DSL carriers, since no single provider can provision access to every location.
Employees who work out of their homes are also mobile and need mobile access when at client sites or wherever they might be.
Because IT is forced to work with numerous vendors and pricing plans and varying levels of usage, management lacks a consolidated view of the company's real connectivity costs.
Solution
Combining iPass' home fixed-broadband service with its Mobile Office remote connectivity service, iPass Virtual Office provides exclusive benefits:
Comprehensive fixed-broadband coverage spans more than 160 cable and DSL providers in the U.S., Canada and the UK.
A single intuitive client connects employees at home and from the road—over multiple device types—with a consistent user experience.
Use iPass service on as many devices as you choose—such as smartphones and laptops—without additional costs.
Dedicated project teams design each solution and coordinate the deployment of each preconfigured wireless home broadband device, limiting user frustration and downtime.
One unified bill consolidates all home-based and mobile access charges, so your managers know the company's true remote access costs.
Real-World Results
See how quickly iPass services can pay for themselves in your organization, using our Mobility Savings Calculator.
Connect Retail Stores with More Bandwidth at Lower Costs
Challenge
Retail is a tough business. Overhead is high. Margins are low. And customers always want low prices, great service—and to be on their way sooner rather than later. If these expectations aren't met, they'll think twice before shopping at your store again.
Solution
iPass Retail Office is a managed IPSec VPN service running over Internet broadband. Available to retail locations across the U.S. and Canada, this solution provides increased bandwidth to help retailers improve efficiency, add new capabilities and enhance the customer experience.
iPass handles the design, site implementation, ISP vendor qualification, price negotiation, service management, billing and support. iPass also has the expertise to manage service deployments in newly built storefronts and ensure a painless implementation.
Throughput up to 500 percent faster than dial-up accelerates payment processing, lowers transaction costs and enables advanced capabilities, such as real-time store polling and video surveillance.
The service leverages VPN platforms from Cisco and Juniper, and iPass fully manages all devices.
iPass experts provide network monitoring, management, notification and troubleshooting 24x7.
A comprehensive SLA ensures network performance.
Vendor consolidation and unified billing allow you to more easily manage your monthly budgets.
Retail Office is certified PCI-compliant, and iPass performs quarterly audits so you don't have to.
Real-World Results
"iPass brings Hallmark a standardized broadband solution that we can implement at both our corporate and independent stores. This saves us from dealing with possibly hundreds of individually negotiated services with local cable and DSL operators." —Talli Denney, Retail Technology Manager, Hallmark
"Our business benefits from the iPass service with faster POS transactions, improved customer service, better business management and new intranet capabilities." —Liz Napier, Manager of Retail Store Systems, Stride Rite
